Accessibility Statement

Last updated: September 2026

The Ontario Seniors Hub is built for an audience that relies more than most on a site actually being usable — larger text, clearer contrast, and controls that work with a keyboard or a screen reader. This page describes what we've built in, the standard we design toward, and how to tell us if something isn't working for you.

Built-in tools on every page

  • Text size controls (A− / A / A+) in the header let you increase or decrease text size across the whole site without relying on your browser's own zoom.
  • High Contrast mode (the header toggle) switches to solid black-and-white panels and turns off our decorative background imagery, for readers who find high-contrast text easier to follow.
  • A "Skip to main content" link appears as the first focusable element on every page, so keyboard and screen reader users can bypass the header and navigation.
  • Keyboard navigation — every interactive control (search, filters, the directory List/Map toggle, buttons, links) is reachable and operable from a keyboard, not just a mouse or touchscreen.
  • Descriptive text alternatives on meaningful images and icon-only buttons (for example, the text-size and contrast controls carry aria-labels describing what they do).

The standard we design toward

We design and build new pages and features with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our target, and with Ontario's Accessibility for Ontarians with Disabilities Act (AODA) in mind, since this is an Ontario-focused site. This is a genuine goal we hold every new page to — not a certification. We have not commissioned a third-party accessibility audit, and a site of this size and pace of development will have gaps we haven't found yet.

Known limitations

Our directory Map views use a third-party mapping library (Leaflet, loading map tiles from OpenStreetMap) that we don't control the accessibility of directly. If the map itself is hard to use with your assistive technology, the List view next to it shows the same results as accessible text and links. Some older or in-progress guide articles may not yet meet every guideline below — if you hit one, please tell us and we'll prioritize it.

Reporting an accessibility barrier

If any page, tool, or piece of content on this Site is difficult for you to access or use because of a disability, please tell us. Email citylinks4u@gmail.com or use our Contact page — describe the page and, if you can, the device, browser, or assistive technology you were using. We review these reports and prioritize fixes based on how many people a barrier affects and how severe it is. This works the same way as our Corrections Policy for factual errors.

Browser and device accessibility features

In addition to the tools built into this Site, most browsers and devices have their own accessibility features that work here too — full-page zoom, built-in screen readers (such as VoiceOver, TalkBack, or Narrator), and browser-level high-contrast or reader modes. These are controlled by your device or browser settings, not by us, but they're worth knowing about alongside our own controls above.

Contact

Reach us any time through our Contact page or at citylinks4u@gmail.com.